Allowing vacationers and owners time to relax! 1-800-845-5552
·Published rates are weekly rates.Nightly rates are computed by dividing weekly rates by 5.
·Monthly rentals are available.Please call or send us an email for information on special reduced pricing.
·A three-night minimum is required for all reservations, unless otherwise noted.
·All published rates are subject to change without notice.
·An 10% SC State and accommodation tax will be added to all published rates unless staying more than 90 consecutive days.
·A Reservation Fee of 1% of the rental fee is applied to ALL reservations and is non-refundable.
·If you are staying in Sea Pines Plantation, two car passes for villas and three car passes for homes are complimentary for a seven (7) night stay.Additional car passes are $10.00 each.
·Reservations for “pet friendly” properties require a pet fee of $300.00 for homes and $150.00 for villas, payable by check.This fee is non-refundable.
·A 30% down payment, payable by check, is required to guarantee your reservation.
·Interest earned on funds deposited with Low Country Realty & Rentals is payable to Low Country Realty & Rentals.
·A $35.00 service fee will be charged for all returned checks.
·Your final balance is due 30 days prior to arrival, payable by check.
·In order to make a reservation with less than 30 days before your arrival date, the entire balance must be paid-in-full by money order and mailed overnight to us for final processing.NO personal checks will be accepted within 14 days of arrival.
·In lieu of a security deposit, a valid credit card (Visa or MasterCard) is required to make a reservation.In the event that the home or villa is found to be excessively dirty, or damage of any kind has occurred during your stay, your credit card will be charged accordingly (see policies listed under Homes & Villas).
·If a cancellation occurs up to more than 90 days prior to arrival, we will refund your deposit minus a $100.00 administrative fee.
·Cancellations within 90 days of arrival will result in the forfeiture of your entire down payment.
·Cancellations within 14 days of arrival will result in the forfeiture of your entire payment.
·There will be no refunds for early departures or no-shows.Early check-ins may be requested, when available, for an additional charge.Checkouts after 10 AM will result in an additional charge.
·Should the Owner of any property under our management elect to remove their property from our program or choose not to honor a rental, the guest shall not hold Low Country Realty & Rentals liable.In such an instance, the guest will be placed in comparable accommodations determined by Low Country Realty & Rentals.If comparable accommodations are not available, the guest will receive a full refund (all money paid-to-date).
·Low Country Realty & Rentals is not responsible for events beyond our control, i.e. inclement weather, travel delays, maintenance issues.
·Maintenance issues will be handled as quickly and cost effective as possible.Refunds will not be given for issues remedied within 24 hours.
·Please allow 7 – 14 business days to process refunds.
HOMES & VILLAS
·Check-in time is 4:00 PM and check out is 10:00 AM.Occasionally during peak season your home or villa may not be ready until 6:00 PM.
·All homes and villas are cleaned prior to arrival and upon departure, as well as inspected for damage.Bedding, towels and a STARTER supply of soap, toilet tissue and trash liners are provided.Be sure to bring additional paper supplies (TP, paper towels, trash liners, coffee filters, etc).
·All homes and villas are privately owned and equipped for basic needs.Every kitchen has a microwave, refrigerator, place settings and basic cookware. Each property is guaranteed to contain at least one television and DVD or VCR.All furnishings must remain inside the home or villa.
·Telephones are provided.Local calls are free.Please bring a calling card, cell phone or plan to dial collect if you need to make long distance calls during your stay.
·Beach equipment and beach and pool towels are not provided unless noted!Please do not use home and villa linens for beach blankets!
·In the event the home or villa is found to be excessively dirty upon your departure, additional cleaning charges will be charged to your credit card. The cost to replace missing or damaged linens will also be charged to your credit card.Do not rearrange furniture without permission from our office!You will be charged moving fees if furniture is out of place after you depart.You are responsible for reporting all damage to our office.Charges will be determined on a case-by-case basis.
·Pool and spa heating is available at designated homes for an additional charge.Low Country Realty & Rentals is not responsible for water temperature due to ambient air temperatures.
·Pools require weekly maintenance and cleaning.Please allow the pool companies to perform the necessary tasks to keep your pool clean and safe (this may require you to stay out of the pool for up to four hours). If you do not allow the pool company to clean on their scheduled day, you will be responsible for charges incurred to reschedule cleaning and for additional chemicals that may be required.
·Maintenance issues will be handled as quickly and cost effective as possible.Low Country Realty & Rentals is not responsible for pool, hot tub, cable, phone or internet issues.
·Low Country Realty & Rentals is not responsible for resort amenities such as event schedules, pools, spas, construction, shuttle services, beach access, landscaping, and so on.
·Please take note of the maximum number of guests allowed in the homes and villas before making your reservation.This policy is strictly enforced.Immediate check out and/or extra charges for cleaning may also be required.
·Homes & villas (inside or out) are not available for wedding receptions, parties, family reunions, business functions, catering events, etc. unless you have written approval from Low Country Realty & Rentals.
·Homes & villas are not available for rent to vacationing students or guests under the age of 25 unaccompanied by a responsible parent or guardian.Immediate check out will be required for reservations made under false pretenses.All money paid-to-date will be forfeited.
·NO PETS ALLOWED except in designated “pet friendly” properties.If you are found to be in violation of this policy, your reservation will be cancelled without a refund.Additionally, you will incur charges on your credit card for carpet cleaning, a flea treatment and additional clean up.Reservations for “pet friendly” properties require a pet fee of $300.00 for homes and $150.00 for villas, payable by check.This fee is non-refundable.Pet friendly refers to dogs (no cats, birds, etc).Other restrictions may apply, please contact our office for information.
·All homes and villas arenon-smoking!This policy is strictly enforced.You will incur an additional charge on your credit card for carpet cleaning and deodorizing treatments if any evidence of smoking is found in your non-smoking home or villa.
·Most homes and villas contain closet and/or storage areas that are reserved for the owner.These areas are locked and not included in the rental.
·In the event that you are locked out during business hours, please contact our office (843-842-2424).We will be happy to provide an additional key for you at no charge.If you are locked out after hours, you will be charged $25.00 for an agent to meet you at our office and provide you with a key. Lost keys and/or keys not returned after departure will incur a charge of $10.00 per key.For your security, all keys are marked with a code to identify each property.
·Be sure to check under the bed and in the drawers and closets before you depart.Low Country Realty & Rentals is NOT responsible for items left behind.There is a $25.00 service charge plus shipping costs to collect your belongings, package them, and then take them to a mailing service.
·Office hours are 9:00 AM to 5:00 PM Monday – Friday.Reservations may be made online 24 hours or during office hours.We are available 24 hours for emergencies.